๐Ÿ” How to Avoid Car Import Scams in Kenya: Red Flags and Verified Dealers

 

๐Ÿ” How to Avoid Car Import Scams in Kenya: Red Flags and Verified Dealers

The dream of owning a sleek imported car from Japan, the UK, or Dubai has led many Kenyans to take a leap of faith—and sadly, some fall straight into the hands of scammers.

From fake dealers to ghost clearing agents and “too-good-to-be-true” auction prices, import scams have become increasingly sophisticated. This article will help you protect yourself, your money, and your car.


๐Ÿšจ Why Car Import Scams Are on the Rise in Kenya

Car importation is a multi-billion shilling industry, and where there’s big money, there are con artists. Here’s why scams are flourishing:

  • Most imports are done online—buyers never meet the seller.

  • Social media pages can be set up in minutes and look professional.

  • Many buyers are first-timers and don’t know what to expect.

  • The process involves multiple parties: seller, shipper, clearing agent, NTSA—which opens doors to impersonation.


๐Ÿ•ต️‍♂️ Common Car Import Scams to Watch Out For

1. ๐Ÿ“ท “Clone Dealers” With Stolen Photos

Scammers copy images from genuine websites and repost them as their own inventory. They'll claim:

“Car is ready to ship, just send a deposit of KES 300,000.”

After payment—they vanish.

๐Ÿ›‘ Red Flag: The page has no reviews, no location, and insists on “WhatsApp only” communication.


2. ๐Ÿ’ธ Deposit Without Documents

Another trick is to ask for a deposit “to secure the unit” without giving:

  • Proforma invoice

  • Export certificate

  • Auction sheet

  • Chassis verification

Once paid, they’ll delay, avoid calls, or give fake shipping updates.

๐Ÿ›‘ Red Flag: They refuse to share official documents until full payment is made.


3. ๐ŸŒ Fake Auction Websites

Some con artists create fake Japanese auction websites with random cars and unrealistic prices. Once you "win" a bid, they ask for full payment.

๐Ÿ›‘ Red Flag: No actual company info, broken English, only accepts crypto or bank transfer.

✅ Use verified auction platforms like:

  • BE FORWARD

  • SBT Japan

  • IBC Japan

  • Autocom Japan

  • PicknBuy24


4. ๐Ÿคฅ Disguised Salvage or Accident Cars

Unethical importers sell accident cars with falsified auction grades (e.g., changing R grade to 4.5).

They rely on your lack of knowledge about auction sheet interpretation.

๐Ÿ›‘ Red Flag: They refuse to send original Japanese auction sheet or only share a blurry copy.


5. ๐Ÿ‘ค Ghost Clearing Agents

Some scammers pose as licensed clearing agents. Once you send clearing fees, they stop responding—or worse, release your car using forged logbooks.

๐Ÿ›‘ Red Flag: They don’t have an office, or only deal via Telegram/WhatsApp.

✅ Ask for KRA and KIFWA registration.


6. ๐Ÿงพ Inflated KRA Duty After Arrival

Some unethical agents underquote duty initially to get your business—then inflate the figure once the car lands.

They’ll say:

“KRA changed the CRSP… you need to pay KES 150,000 more.”

๐Ÿ›‘ Red Flag: Duty increases dramatically after arrival, with no updated KRA documentation.


✅ How to Protect Yourself When Importing

✔️ Always Request a Proforma Invoice

Before paying anything, get a formal proforma invoice showing:

  • Vehicle details (make, model, chassis, year)

  • CIF cost (Cost + Insurance + Freight)

  • Payment instructions

  • Company details (physical address, website, phone)

✔️ Verify Dealer Background

Do a quick background check:

  • Google their name + “scam” or “review”

  • Ask for references from previous clients

  • Confirm if they are listed on known auction platforms

✅ Trusted dealer signals:

  • Registered company with verifiable address

  • Landline or office number

  • Website with client testimonials


✔️ Check the Chassis Number

Use tools like:

  • Japan Partner or BE FORWARD ID Check

  • Auction Sheet Verification Services
    (e.g. carvx.jp, jpcenter.ru)

If a seller refuses to give you a chassis number—run!


✔️ Never Pay All Upfront

Use safe payment milestones:

  1. 50% deposit after invoice and inspection report

  2. 50% after shipping confirmation (with BL – Bill of Lading)

For clearing, pay the clearing agent only when car arrives and is confirmed cleared via Simba.


✔️ Work with a Licensed Clearing Agent

Ask for their:

  • KRA PIN and KIFWA license

  • Office address

  • Reference from recent clients

You can also cross-check with Kenya International Freight & Warehousing Association (KIFWA).


✔️ Use Trusted Platforms

Some reliable paths to import include:

  • Code & Clutch import concierge service

  • Official dealer partners (BE FORWARD, Autocom, PicknBuy)

  • Bank-assisted import plans (e.g. Asset Financing)


๐Ÿ”’ Extra Safety Measures for Peace of Mind

✅ Use Escrow Services

Some platforms offer escrow so funds are only released when the car ships or lands.

✅ Sign an Import Agreement

If you're dealing with a local agent or dealer, insist on a formal signed agreement with refund clauses.

✅ Track Your Shipment

Use container or chassis number to track shipping via websites like:

  • marinetraffic.com

  • vesselfinder.com


๐Ÿ“ธ Suggested Images for This Article

  1. Fake car dealer warning poster

  2. Side-by-side of real vs fake auction sheet

  3. Screenshot of fake auction site vs real one

  4. Sample proforma invoice from BE FORWARD

  5. Illustration: Scam alert signs (blurry docs, no office, sudden price hikes)


๐Ÿง  Final Thoughts: If It Sounds Too Good to Be True…

It probably is.
In Kenya’s booming import market, knowledge is your strongest armor.

At Code & Clutch, we guide you not just to save money—but to avoid losing it altogether. Importing a car should be a joyful experience—not a horror story.

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CODE AND CLUTCH

Code and Clutch — Cars & Technology

About Code and Clutch

Code and Clutch is Nairobi's modern hybrid: we combine hands-on automotive expertise with web and AI technology. We help drivers find reliable imported vehicles and help dealerships scale with tailored digital products. From sourcing and inspection to financing and delivery — we handle the end-to-end journey so our customers can focus on driving.

Our Promise

We believe in transparency, integrity and measurable results. Every car we sell is checked, documented, and presented with clear pricing. Every tech project we deliver is focused on lead growth and ROI for dealers.

What we deliver

  • Comprehensive vehicle inspection reports with photos & service history
  • Trade-in assessments and fair market pricing
  • Bank & asset-backed finance facilitation for buyers
  • Websites, chatbots and inventory systems for dealerships
  • Local delivery, registration support and after-sales service

Why Choose Us

We blend automotive trust with modern technology — giving you verified cars, structured finance, and online tools to speed up sales.

  • Proven import channels and inspection partners
  • Clear documentation and handover process
  • Technology-first approach to customer experience
  • Local teams across major counties for fast delivery

Our Mission & Vision

Mission: Make car ownership simple, transparent and affordable — while empowering Kenyan dealerships with practical technology.
Vision: To be East Africa’s leading auto-tech hub where verified vehicles and AI-driven sales tools create better outcomes for buyers and sellers.

Services We Offer

Automotive services plus technology solutions — built to serve buyers, dealers and small auto businesses across Kenya.

๐Ÿš˜ Car Dealership & Imports

We source, inspect and import premium used vehicles (with a focus on German and Japanese models). Our process includes pre-export checks, shipping, clearance and a Kenyan inspection at handover.

  • Car Sale: Verified used cars with condition reports
  • Car Import: Sourcing, inspection & clearance
  • Trade-In: Fast valuation and part-exchange options
  • Delivery: County delivery and registration assistance

๐Ÿ’ป Technology & AI for Dealers

From responsive dealer websites to AI chatbots and inventory CMS — we deliver tools focused on lead capture and conversion.

  • Web Development: SEO-friendly, mobile-first dealer sites
  • Chatbots: 24/7 triage and appointment booking with WhatsApp integration
  • Inventory CMS: Easy listing management and quick-share links
  • Automation: Pricing tools, leads-to-CRM flows, and analytics

Financing & Purchase Options

We partner with local banks and asset-financiers to provide tailored repayment terms. Below are typical plans we arrange — exact terms depend on bank approvals and vehicle age.

Starter Plan
Suitable for entry-level used cars. Typical deposit: 15–25% • Term: 12–36 months • Quick approval assistance
Standard Auto Loan
For private buyers with full documentation. Deposit: 20–30% • Term: 24–60 months • Bank facilitation included
Business & Fleet
Asset-backed lending for SMEs and dealers. Flexible terms, bulk purchase support and fleet servicing packages.

Customer Promise

We commit to:

  • Honest vehicle histories and full inspection evidence
  • Transparent pricing and no hidden fees
  • Clear finance guidance and timely delivery
  • Local support after purchase — maintenance referrals and parts

Frequently Asked Questions

Do you provide warranty?
We offer limited warranties on some cars and can arrange extended warranties through partners. Details are provided per listing.
How long does import take?
Typical import timelines are 6–12 weeks depending on shipping schedules and clearance. We provide updates during each stage.
Can I test-drive before purchase?
Yes — book an inspection and test-drive via our booking form or WhatsApp. We can also arrange county demos.

What Our Clients Say

Real feedback from customers who've used our import, finance and tech services.

Grace W
Grace W. — Nairobi

“Buying my BMW felt safe and clear. Code and Clutch walked me through inspection, paperwork and finance — I drove home happy.”

BMW 320i • Full inspection & bank-finance support
Aisha M
Aisha M. — Mombasa

“They handled my import end-to-end and built a chatbot for my business. Reliable service and great tech.”

Import + Chatbot • Dealer lead automation
Ruth K
Ruth K. — Kisumu

“I traded in my old car and upgraded quickly. Transparent valuation and friendly staff.”

Trade-in • Quick uplift

Location & Hours

Visit Us

Along Ngong Road — next to Nexus Car Wash

Hours: 8:00 AM — 5:00 PM (Monday — Sunday)

Walk-ins welcome by appointment. We also offer remote valuation and county delivery.

Book an Appointment & Test Drive

Fill the quick form below — it opens WhatsApp with a prefilled message to our bookings number (0717423659). Mention the vehicle or service you need and your preferred county.

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